Cashino Review Withdrawal Times, Live Chat, RTP & Reader Opinions

At the moment payout rates are not available for Cashino as a whole or for its individual games. As time goes by this information may be released by the casino and available there and on review sites. As a rough guide here are some numbers that have been released for a site that has been compared and found similar to Cashino.

• Classic Slots 94.12% – 97.20%
• Roulette 94.4% – 98.45%
• Video Slots 95.21% – 96.83%
• Blackjack 98.45% – 99.77%
• Video Poker 96.44% – 99.34%
• Table Games 97.05% – 99.46%

As a general rule, 90% is around the minimum acceptable return to player rate in the industry and it is hard to accept that Cashino would be less than that considering the aims it has for its site’s popularity.

One of Cashino’s main specifics is that Merkur Gaming is the company that owns the brand and provides the software for a lot of its games. Due to this relationship, Cashino is able to offer a range of games that have been developed exclusively by Merkur for use on its site only. You will not find a number of these games anywhere else. This also gives Merkur and Cashino the opportunity to create and experiment with innovative game designs that would not see the light of day anywhere else.

Most of the games available at Cashino at the moment are slots, but there is also a small range of table games to compliment them. Good to see that many of the games are able to be played for free to give players the chance to get the hang of them before wagering any money. There is also a range of 25+ line slots such as Michael Jackson King of Pop, Alice Adventure, Titanic, and Bruce Lee. Because Cashino works so closely with Merkur it does mean that some of the popular branded slots are not available here.

Along with Merkur, there are games from developers such as Barcrest Games, Edict, WMS, Blueprint Gaming and SG Gaming. The games are decent, however, there is a slight lack of massive branded games that will cause a huge wow factor for players. Along with slots, there is a selection of table games such as Cashino Roulette , blackjack and poker.

Cashino does not offer a huge range of available payment methods but it does accept the most popular options such as Visa, MasterCard and Maestro. There are also various alternatives such as Neteller, Skrill, Ukash, and Paysafecard, but at the moment PayPal is not one of the available payment options. Deposit times are virtually instantaneous and there is a minimum deposit amount of £5. While there are popular payment methods available for users to deposit money, it would be good to see some more options being added in the future. In particular mobile payment methods such as SMS payments. It would also be nice to see PayPal being added at some stage in the future. For now though, Debit cards seem most popular, though transfer times are often quicker using e-wallets or even bitcoin, which is steadily being adopted and introduced into the online gaming world.

Along with the deposit minimum, there is also a withdrawal minimum. Interestingly it is only 2p so that shouldn’t present any issue at all when looking to withdraw your money. The casino states that it can take up to seven days for the money to be in your account, whatever withdrawal method you have chosen. However, it does seem to usually be quicker than this and varies by withdrawal method. There is a pending time of 24 hours from when a request is made in which a user can change their mind and cancel the transaction. E-wallet withdrawals are usually processed within 24 hours, Debit cards within 2-5 days, and bank transfers in 3-7 days. Cheques are not an option.

Cashino has multiple support channels and is contactable by email, phone, social media and live chat. Interestingly the live chat support is not available 24 hours a day so if you have an urgent query and it is out of hours, you can call or email for support, or contact them via social media links. That said the customer support team are very helpful, friendly and come off as professional and well trained. During opening hours live chat is often the fastest way of contacting Cashino to deal with any enquiries. If you prefer to call rather than chat, their contact number is a 0800 number and will most probably be free depending on your phone/mobile call plan.

Responsible gambling is something that Cashino supports and actively encourages on their site. They clearly state that their goal is to provide a fun and entertaining environment while at the same time working to prevent underage and problem gambling. To back this up they offer several options on their site and offer advice about finding help. Responsible gambling options include making it clear that a player must be of legal age to use the site. Players who think they may have a problem are able to set limits on things like deposits or wagers. There is also information offered on organisations that can help problem gamblers, including contact information.

Cashino employs encryption technology to ensure that player’s personal and financial details are kept safe and free from third party interception. Cashino has been in operation for many years and has worked hard during that time on protecting the data it collects from its customers and does not pass them on to third parties. Cashino is fully licensed by the UK Gambling Commission and this helps ensure the safety and protection of UK users and their details.

Cashino has been in the gaming business a while now and is no fly-by-nighter looking to make a quick dodgy pound and get out. As such they have built up a solid reputation over the years for fairness and legitimacy – both online and off. To back this up Cashino uses independent third parties to test the fairness and randomness of their games. Testing companies are regularly brought in to check and verify the random number generator used in their game software to ensure that each spin is completely free of outside interference, and is not affected by the spin that came before it.

The terms and conditions are easy to locate on the sight and are laid out cleanly and broken down into sections to make everything clear for the user. These are standard terms and conditions you would find at other online casinos and include things like account usage, anti-money laundering, the use of third-party services, and user liability.