Ladbrokes Casino Review Withdrawal Times, Live Chat, RTP & Reader Opinions

This casino is very transparent with the number of possible payouts that you can win. Most of its games include the theoretical return to player rule. This return varies across the different casino games. From the widest return range to the smallest, Ladbrokes Casino Fruit Machines come in first, with video slots having a range of 90.05% – 99.32% and classic slots clocking in a payout range of 92.33% – 97.71%.

Arcade games seal off the top three, having a 92.18 % – 97.5% return range. Games such as blackjack and roulette have a smaller RTP range because they are determined by the game rules. However, when you consider the highest payout rate, video poker favours the player most, returning a payout of 99.95%. Blackjack comes in second with its highest payout hitting 99.87% while video slots finish off the top three with a high of 99.32%.

Ladbrokes is primarily a Microgaming casino. However, it has also incorporated software from other casino software developers such as IGT, Net Entertainment, Playtech and Barcrest and continues to add more every month. This means that you have access to such a huge variety of games when playing in Ladbrokes casino that you may never even have the chance to try them all out.

Most of these games are available for instant play on a flash version of the Playtech software from which the players can access the games for free and without registration. This is a better option compared to the more common downloadable version that most casinos have.

The major advantage of using Playtech software is that its games are linked up on the Playtech network and therefore they have progressive jackpots. Players contribute towards building up the pot in other Playtech casinos over the internet and the result is access to huge pots, usually in the millions of pounds. Spamalot, Beach life, Gold Rally and Gladiator are among the most famous, over a million pound jackpot casino games. They are won regularly but the pot quickly accumulates again to wait for the next winner.

There is also a Rroulette at Ladbrokes casino with live dealer as well as a live dealer blackjack. All these live games are powered by evolution gaming.

No matter which platform you opt for, Ladbrokes provides you with high-quality graphics and sound effects (even on the mobile platform). These, combined with the generous payouts, will give you a one of a kind gambling experience.

Ladbrokes accepts a wide range of both deposit and withdrawal options. These include VISA/ MasterCard debit cards, wire transfer, PayPal, Skrill, Neteller, Entropay, Western Union, Giropay, iDeal, EPS and offline deposit and withdrawals among many others.

Deposit times differ according to the payment methods. Deposits via VISA and MasterCard reflect instantly and require a minimum deposit amount of £5 and a maximum of £50000. PayPal, Skrill, Neteller and Entropay require a minimum deposit of £10 to £50000 and the payment reflects instantly. PaySafeCard deposits cannot be below £5 but the payment also reflects into your Ladbrokes account immediately.

Bank transfers and Western Union deposits take quite some time before they appear (up to 5 days) in your gaming account and they cannot be below £10.

For German residents, Giropay and Sofort are the most common deposit methods while for Austrian residents, EPS and Giropay (common with German residents) are the most preferred deposit options. All three require a minimum deposit of £10.

Ladbrokes deposits through money orders, cheques and bank drafts are limited to UK and Ireland customers only. In the Netherlands, deposits via iDeal are the most common and the minimum deposit amount is £10. For other countries, bank transfers are the easiest options and you can deposit in any of the currency that Ladbrokes support. These transfers are flexible but take a longer time to reflect in your gaming account (usually 5-7 business days).

A more flexible method is by depositing through one of the Ladbrokes shops. This method is much easier and shows up instantly on your account.

Withdrawal times also differ among the various payment options. For bank transfers, it usually takes between 5-7 days and the minimum withdrawal amount is £10. Western Union also requires the same minimum withdrawal account and takes about 5 business days to get to you.

Visa/ MasterCard debit cards usually take 3-5 business days to withdraw a minimum of £5.

Entropay, PayPal, Skrill and Neteller usually have very short withdrawal processing times (1 day) with a minimum withdrawal amount requirement of £10.

However, payment options such as Giropay, iDeal, Sofort, Trustly and PaySafeCard cannot be used to make withdrawals. They can only be used to make deposits to your Ladbrokes account.

As you would already imagine, the support from such a big gaming business is top notch. The website has a dedicated self-help section where questions can be answered almost instantly. Additionally, there is a live chat option where you can engage with a customer representative. There is also a list of email addresses that customers can use to contact the representatives. The last support option is by telephone and this service is exceptional across the UK. However, players from other countries usually complain about this option because there is only one telephone number provided for support for all the other countries, making it almost entirely busy.

One important thing to note here is that before contacting support you should first look for answers to your questions on the casino’s website page, especially the FAQ’s. They are usually detailed enough to help you with all your queries.

Ladbrokes casino ensures that their customers gamble responsibly. First off, they provide a lot of advice to addicted gamblers. On top of this, they donate money to charitable organisations that help those who are gambling addicts for instance gamble aware and GamCare. Secondly, they provide some tools on their platforms to help gamblers control the money they gamble. For instance, they have betting limits on almost all of their casino games. You also have the option of setting a deposit limit on a daily, weekly or monthly basis. What this means is that once you reach your daily, weekly or monthly target, you can no longer deposit more money, reducing losses and helping control addiction in the long run.

Another important feature is manual flushing. This basically means that you have the option of moving your funds to a temporary holding area before the cashout has been fully processed. Once in this temporary holding, you cannot access your winnings to participate in other games in the website. These funds can only be cashed out, therefore controlling unnecessary gambling.

With regards to IT security, the Ladbrokes casino website is very secure. Some operators only secure financial transactions but this casino pays attention to everything. They have taken adequate measures to protect and ensure no sensitive information about their customers reaches the wrong hands. Ladbrokes casino employs the use of encryption software which encrypts all the sensitive data that is shared between you and the casino. Their encryption infrastructure is certified by Thawte, a leading company in the information security industry. This software encrypts user data using a 128-bit Secure Socket Layer, making it secure enough for hackers to not be able to intercept.

By virtue of having valid UK Gambling Commission and Gibraltar Gaming Commission licenses, Ladbrokes must have and continue to demonstrate fairness and legitimacy in their gambling platforms. These regulatory bodies continuously monitor the casino to make sure that it adheres to its Anti-money laundering, fairness and integrity policies. Furthermore, Ladbrokes regularly contracts Gaming Laboratories International to audit and certify its Random Number Generator and the outcome of its games. These thorough tests and analyses ensure that players engage in a level playing field.

Ladbrokes also publishes a monthly report of the result of the analyses, showing the percentage of all the money that has been returned to players as winnings and this report is available for public scrutiny.

Ladbrokes casino’s terms and conditions are quite easy to find. There is a button on the bottom left part of the homepage that links out to the Terms and conditions page. As usual, they form quite a lengthy piece of text but it is well laid out and written in simple, clear English. This makes the content easily readable.

Some of the important clauses to consider in the terms and conditions are:

• Clause 13 – Maximum payout: This defines the maximum amount that can be paid to you from one single bet.
• Clause 19 – Termination of account: This defines the legal grounds for terminating your player account.
• Clause 20 – Consequences of termination: This defines the “what next” after closure of your account.
• Clause 28 – Breach of the terms of use: This effectively renders Ladbrokes not liable for any damages or losses arising from you breaching the terms of the contract between the two of you.
• Clause 29 – Limitation of liability

These clauses are very contentious especially when an issue arises. The best thing is to always adhere to the rules and ask any question using customer support whenever something is not clear to you.